Kempegowda International Airport, Bengaluru. To ensure you have a safe and comfortable experience at the airport, the authorities have put together a host of services and essential facilities. These are located across the two floors of our airport. Please use the maps provided below to locate the facility or service you may wish to use. You can also approach the friendly staff at the airport for more help.

Arrival at Kempegowda International Airport, Bengaluru, Domestic & International Arrivals: Procedures and Services:

At Bengaluru International Airport, access to Baggage Claim is either through the bus gates or aerobridges. The claim area is on the ground floor of the Terminal Building. Bus gate passengers reach the area directly whereas passengers using the aerobridge arrival will come from the first floor to the ground floor. At the Baggage Claim area, an airport staff member will be there to assist you.

The arrival lounge has dedicated conveyor belts to serve domestic and international passengers. A Flight Information Display System (TV Screen) will assist and guide you with coordinated information on respective flight and belt details.

Once you claim your baggage, please proceed to the designated Arrival Gates which leads you to the Arrival Hall. For further assistance, please contact our designated Information Desk, where staff are available for round-the-clock service.

We advise you to read the time taken for Baggage Claim at Bengaluru International Airport. (The approximate time for baggage arrival is anywhere from 7 to 45 minutes. Time indicated below includes the entire process from disembarking the aircraft to reaching transport points).

i. Aircraft to Terminal: 12 minutes

ii. Terminal to Baggage Belt: 5 minutes

iii. Baggage Belt to Exit: 2 minutes

iv. Exit to Transport Points: 2 minutes

International Passengers please note that on arriving at Bengaluru International Airport, you must fill in your respective immigration form.

All arriving passengers are to first report to one of the 18 Immigration Counters, which aid you in completing formalities as per requirement. The approximate time taken for Immigration check is about 7 minutes.

One can use any of the transport services from the ones given below to reach the venue. Each operator will have their counters with a representative who will provide assistance 24 hours a day.